Important: EmotionVerse is not a medical device, therapy platform, or crisis intervention service. If you are in immediate danger or experiencing a mental health emergency, please contact local emergency services or a crisis helpline immediately.
1. Not Professional Advice
EmotionVerse provides AI-powered emotional companions and mood tracking tools for general wellness, self-reflection, and entertainment purposes. The Service does not provide medical advice, psychiatric diagnosis, psychological treatment, counselling, or any form of professional mental health care.
AI companion responses are generated by artificial intelligence and are fictional in nature. They should not be relied upon as professional guidance. Always seek the advice of a qualified healthcare provider, psychologist, psychiatrist, or counsellor with any questions regarding a medical or mental health condition.
2. No Doctor-Patient or Therapist-Client Relationship
Your use of EmotionVerse does not create a doctor-patient, therapist-client, or any other professional relationship between you and Timeground LLP, its partners, employees, or AI systems. Our AI companions are software characters — not licensed healthcare professionals.
3. Crisis and Emergency Situations
EmotionVerse is not designed to handle crisis situations, including but not limited to:
- Suicidal thoughts or self-harm intentions
- Thoughts of harming others
- Substance abuse emergencies
- Domestic violence or abuse situations
- Any situation requiring immediate professional intervention
If you or someone you know is in crisis, please contact emergency services immediately. In India, you may also reach:
- Tele-MANAS: 14416 or 1-800-891-4416 (National Tele Mental Health Programme)
- iCall: 9152987821 (Mon–Sat, 8 AM–10 PM)
- Vandrevala Foundation: 1860-2662-345 or 1800-2333-330
- Emergency services: 112
Do not use EmotionVerse as a substitute for emergency or crisis support.
4. AI Limitations
AI-generated responses may be inaccurate, inconsistent, inappropriate, or fail to recognise signs of distress. AI systems cannot assess your mental state, detect emergencies reliably, or provide clinically validated interventions. You use AI companion conversations entirely at your own risk.
5. Mood Tracking Limitations
Mood tracking and insights features in EmotionVerse are self-reported tools for personal awareness. They are not clinical assessments and should not be used to diagnose, monitor, or treat any mental health condition. Patterns shown in the app may not reflect your actual mental health status.
6. No Guarantee of Outcomes
Timeground LLP makes no guarantees regarding the effectiveness of EmotionVerse for improving mental health, emotional wellbeing, or any other outcome. Individual experiences will vary. The gamification features (XP, levels, streaks) are designed for engagement and are not indicators of therapeutic progress.
7. Third-Party Content and Links
The Service may reference or link to third-party resources, helplines, or websites. Timeground LLP does not endorse and is not responsible for the content, accuracy, or availability of third-party resources.
8. Limitation of Liability
To the fullest extent permitted by law, Timeground LLP shall not be liable for any harm, loss, or damage arising from your reliance on the Service, AI-generated content, or mood tracking data, including decisions made based on information provided through the Service. See our Terms of Service for full liability limitations.
9. Your Responsibility
You are solely responsible for your use of EmotionVerse and for seeking appropriate professional help when needed. If you are experiencing persistent sadness, anxiety, or other mental health concerns, please consult a qualified professional.
10. Contact
For questions about this Disclaimer or the Service:
Timeground LLP
Email: contact@timeground.in
Support: support@timeground.in